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THE TERMS & CONDITIONS

 

Organization:

 

1.       All the reservations (booking of Tour or Services) from the Client shall be made in writing by email or fax and be confirmed from Saomaitours Vietnam by the document of Tour-Confirmation. Your reservation is valid only if you have already acknowledged our services and conditions as shown in this document and feed back to Saomaitours as the reconfirmation of your reservation.

RESPONSIBILITIES

 

1.       Saomaitours undertake that the services supply by Saomaitours will be respected as showing in the Tour-confirmation .

2.       Any changes from itinerary/service agreed by the force majeur must be notified to the Client , the different costs must be negotiated between Client and Saomaitours Vietnam. For any changes from itinerary/service agreed that are initiated from the Client , the extra expenses shall be paid by the Client.

3.       No refund shall be made from Saomaitours Vietnam in the case any guest in Group do not participate as the itinerary / service agreed

4.       The Client must absolutely respect the laws of Vietnam (Entry-Exit & Custom formalities) and to have the responsibility to the individual behavior during the reside temporary in Viet Nam.

5.       Saomaitours Vietnam is ready to help the Client in the urgent-case but disclaim responsible for any kind of illness, accident, damage or theft of belongings of the trip in Viet Nam , including before and while our services are in progress or after using our services.

 

CANCELLATION :

 

Any cancellation shall notify to Saomaitours Vietnam in writing by fax or email. The cancellation by the objective cause most directly effected to the trip such as : Natural disasters (eathquake,flood..), Epidemic diseases, War, Terrorism... is no charge.

The cancellation fees are imposed should there be :

1-      To notify prior 30 days up before the arrival date : No charge

2-      To notify 15 days up to 30 days before the arrival date : 25% of Total of Tour/service cost

3-      To notify 3 day up to 14 days before the arrival date : 50% of Total of Tour/service cost

4-      To notify less than 3 days or No show : 75% of Total of Tour/Service cost

 

payment :

 

1-      The deposit is necessary for the Tour to be made, the down payment is 25% of the notified total of Tour/service cost and must be paid to Saomaitours Vietnam not late than 30 days before the date of arrival of the Group OR within 3 days from the date which the Client receiving the Tour-confirmation for the under 30 days booking .

2-      Full payment is required for services provided be made by money telegraphic transfer (SWIFT mode) to Saomaitours Vietnam's account at least of 15 days before the arrival date of the Group.

If the full payment is made by Client on arrival to Viet Nam, it must be accepted by Saomaitours and this full payment in cash/ credit-card / travel-cheque must be settled upon the arrival date of the Group.

 

 

Please to provide your banking remittance with the following payment instruction as below :

 

Pay to beneficiary of: ASIA COMMERCIAL BANK

Add. 442 Nguyen thi Minh Khai street , District 3 , Ho Chi Minh city , Viet Nam

Tel. 84-8 833 4085 - Fax. 84-8 839 9885

Chips UID : 344859 - Swift BIC code : ASCBVNVX

 

In favouring : SAOMAI INTERNATIONAL Co. Ltd.

ACBs account Number :              39538199

Banking transfer important note:

         The Clients has to cover ALL transmission charges in the country of origin. Please ask and recommend your bank to collect all the international banking-fee for this transaction from your account.

         Please be strongly noted that the payment in Credit-card and/or Travel-cheque must be added 2.70% - 3.50% to the payment for VN banking-fee)

We do appreciate your co-operation and many thanks you for choosing Saomaitours

 

 

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SAOMAI INTERNATIONAL TOURISM COMPANY LTD (Saomaitours)

Head office : 16/2 Nguyen Thien Thuat street, District 3, Ho Chi Minh city , Viet Nam

Ho Chi Minh city office (Saomaitours Saigon)

R# 309 Cotec building , 7  Nam Quoc Cang , District 1 ,  Ho Chi Minh city , Viet Nam

Tel. (84-8) 39253385 / 39253433 - Fax. (84-8) 39253378 / 38395619

E-mail.: saomaisg@saomaitours.com ; saomaisg@hcm.fpt.vn   ; saomaitours@yahoo.com.vn

Website: http://www.saomaitours.com/  http://www.saomaitours.com.vn/

 

Trading Licence No.: 410253602    -    Tax code. : 0305186278    -   International Tour-Operator licence No.: 0731/TCDL-GP LHQT

Copyright © 2005 SAO MAI TOURS , Vietnam . All Rights Reserved